Smart Access brings medical cover, healthcare providers, members and digital healthcare services together in one connected experience.
The Smart Access App is a world-class solution from Smart Applications International. The App is a virtual mode of medical access aimed at enhancing patient experience and providing healthcare on the go.
It provides instant onboarding support to medical insurers and enhanced provider transparency in healthcare administration.
The Smart Access App encompasses the insured member and dependents, the scheme administrator and the medical service provider.
Smart Access is a digital healthcare application designed to provide members with convenient access to healthcare-related services, information and medical cover.
Provides visibility on relevant medical cover information within the application.
Encompasses insured members and their dependents within the digital healthcare experience.
Supports provider transparency and helps members identify healthcare providers.
Allows members to initiate hospital visits through the Smart Access application.
Provides access to healthcare articles and relevant healthcare information.
Creates a virtual mode of medical access for members and participating healthcare stakeholders.
Getting started with Smart Access is simple. Download the application, register your account, connect your cover and activate your healthcare visit.
After registration, proceed to link your applicable healthcare cover account within the Smart Access application.
Once connected, members can access relevant information associated with their medical cover through the digital experience.
Smart Access provides a digital registration process that allows members to begin their virtual healthcare experience using their phone number or email address.
Launch the application and select New Registration.
Use your phone number or email address.
Follow the registration and verification process.
Complete registration and enter Smart Access.
Existing Smart Card holders can use their Smart Access registration code to activate their digital account.
Eligible existing card holders receive a code message from Smart Access.
Enter the received member code to begin registration.
Receive an OTP through SMS and email.
Enter your password, review your details and agree to the terms and conditions.
Once registered, Smart Access provides a digital route for members to connect their applicable healthcare cover and access relevant cover information through the application.
Connect your applicable medical cover within the Smart Access experience.
Access relevant information associated with your healthcare cover.
Use your connected digital healthcare experience when accessing participating services.
Smart Access introduces a digital hospital visit workflow that connects the member, healthcare provider and Smart System.
Click Initiate Visit on the Smart Access application.
A Visit Code is displayed and can also be sent through SMS or email.
The biller or hospital attendant inputs the code to retrieve member details.
A new member can be prompted to register fingerprints.
Member benefits are opened and the billing process can proceed.
Smart Access extends the healthcare experience for members who already use biometric Smart Cards, providing a digital route into the healthcare ecosystem.
Smart Access brings together members, dependents, medical schemes and healthcare service providers within a connected digital healthcare experience.
Access healthcare information, cover visibility and digital healthcare services.
The application encompasses covered dependents within the member healthcare experience.
Support digital onboarding and connected healthcare administration.
Connect healthcare providers to digital member verification and visit workflows.
Create a more connected experience between members and participating healthcare services.
The digital layer connecting the different parts of the healthcare access journey.
Download the Smart Access application and begin your digital healthcare journey.
